Product Care

At Distributions NL, we take pride in the quality and craftsmanship of our products. To ensure that your purchases remain in excellent condition and provide lasting satisfaction, we have developed the following Product Care Policy:

1. Proper Handling and Use: Please handle and use our products with care and in accordance with the provided instructions and guidelines. Improper handling, misuse, or neglect may void the warranty and compromise the product’s performance.

2. Cleaning and Maintenance: Regular cleaning and maintenance are essential to preserve the appearance and functionality of your product. Refer to the care instructions provided with the product or on our website for specific cleaning guidelines.

3. Storage Recommendations: When not in use, store your product in a clean and dry environment. Avoid exposing it to extreme temperatures, direct sunlight, moisture, or corrosive substances.

4. Avoiding Harsh Chemicals: To prevent damage, refrain from using harsh chemicals, solvents, or abrasive cleaning agents on the product’s surfaces. Instead, opt for mild cleaning solutions that are suitable for the specific materials.

5. Warranty Coverage: Our products come with a limited warranty that covers manufacturing defects and faults. The warranty does not extend to damage resulting from improper care, accidents, or unauthorized repairs or alterations.

6. Repair and Service: If your product requires repair or servicing, please contact our customer support team for assistance. Attempting self-repair or seeking unauthorized service may void the warranty and compromise the product’s safety and performance.

7. Product Specific Care: Different products may require unique care routines. Please refer to the care instructions provided for specific product care guidelines, such as leather conditioning, battery maintenance, or fabric treatment.

8. Child Safety: For products designed for children or with small components, ensure that they are used only under appropriate adult supervision. Keep such products away from infants and young children to prevent choking hazards.

9. Inspection and Reporting: Upon receiving your product, carefully inspect it for any defects or damages. If you notice any issues, please report them to our customer support team within [insert number of days] of delivery for prompt resolution.

10. Recycling and Disposal: In line with our commitment to environmental sustainability, please follow local regulations and guidelines for recycling or disposing of the product or its components at the end of its useful life.

11. Replacement Parts: If your product has replaceable parts, we offer replacement components when available. Please contact our customer support team to inquire about the availability of replacement parts.

12. Product Care Updates: As we continually strive to improve our products and care recommendations, we may update this Product Care Policy. Please check our website or contact our customer support team for the latest care guidelines.

By adhering to this Product Care Policy, you can help extend the longevity and performance of your purchase. If you have any questions or require further assistance with product care, our dedicated customer support team is always ready to help. Thank you for choosing Distributions NL, and we are committed to providing you with products that bring joy and satisfaction to your everyday life.